Computer Repair and IT Support in Auburn, Covington, Maple Valley, Enumclaw and Kent

ErlenTek helps homeowners, remote workers, and small businesses with computer repair, diagnostics, virus and malware cleanup, scam cleanup, data recovery, network and WiFi issues, new computer setup, remote support, and business IT support throughout South King County.

That is common. The best place to start is our Computer Services page for a clear overview of available help. If you would rather describe the problem directly, you can also submit a support request.

Virus & Malware Cleanup is for infected systems, suspicious software, spyware, adware, browser hijackers, and broader malicious software problems. Scam Cleanup & Remote Access Removal is for fake virus alerts, scam popups, fake support incidents, and unauthorized remote access.

Network & WiFi Setup is for installing, replacing, configuring, or improving a network. Home WiFi Troubleshooting is for diagnosing active problems like weak signal, dead zones, dropped connections, buffering, or unstable performance.

In many cases, yes. ErlenTek provides data recovery assistance for deleted files, corrupted storage, damaged drives, and systems that will no longer boot properly when important data is still on the device. Recovery success depends on the condition of the storage device and how quickly the issue is evaluated, so early action is important.

Yes. ErlenTek works with both residential and small business customers throughout South King County. We provide general computer services for homes and more business-focused services such as business IT support, business network troubleshooting, and IT consulting when needed.

Yes. Some software, email, printer, account, and configuration problems can be handled through remote support when a secure remote session is appropriate. Problems involving physical damage, hardware failure, or deeper in-person diagnostics are usually better handled in-store or on-site.

Yes. ErlenTek builds custom PCs for gaming, business productivity, content creation, CAD, and other performance-focused workloads. Systems are selected and configured based on your budget, performance goals, and long-term needs, with an emphasis on stability, cooling, upgrade flexibility, and reliability.

ErlenTek is based in Auburn, Washington and serves customers throughout South King County, including Auburn, Kent, Covington, Maple Valley, and Enumclaw. Support may be provided on-site, remotely, or through the Auburn office depending on the type of issue and the service needed.

We accept all major credit cards, debit cards, cash, and checks. For most customers, credit or debit cards are the simplest payment option. If you plan to pay with cash, exact change may be needed because final totals can vary with tax and we do not keep change on hand.