Remote Support

At ErlenTek, we make computer help simple, secure, and stress-free. With our remote support service, our technicians can diagnose and resolve most issues without an in-person visit; saving you time and money. This is a service we provide for existing customers in Southern King County, WA. We do not provide this service outside of our extended service area except for extenuating circumstances (and only for current or former customers).

Whether you’re a home user or a small business, our remote support covers:

•    Software troubleshooting & repairs
•    Virus & malware removal
•    Network configuration
•    Printer and device setup
•    Email & software assistance
•    System optimization for faster performance

Why Choose ErlenTek Remote Support?

•    Secure connections: Encrypted sessions keep your data safe.
•    Fast service: Get help in minutes, not days.
•    Lower cost: Pay only for the work we do.
•    Experienced technicians: Over 10 years in computer and network service.

How It Works

1.    Call or email us to schedule a session.
2.    The download link is on this page!
3.    Sit back while we resolve your issue remotely.

Affordable Pricing

Remote support starts at $50 per session ($100/hr).
No contracts. No hidden fees.

Contact Us Today

Call 253-778-3499 or email support@erlentek.com to get started.