About ErlenTek
ErlenTek provides professional computer repair, IT support, and network services designed to make technology simple, reliable, and secure. We serve homeowners and businesses throughout Auburn, Washington and surrounding communities with practical, transparent solutions that prioritize long-term stability over temporary fixes.
Our Approach
Technology should work for you - not create stress. Whether resolving malware infections, repairing hardware, designing secure networks, or managing business IT systems, our focus is on accurate diagnostics, clear communication, and dependable results.
We support:
- Computer repair and system upgrades
- Network design and troubleshooting
- Data recovery services
- Malware and security remediation
- Business IT support
- Website management and technical support
- Custom-built systems and infrastructure projects
Leadership & Experience
ErlenTek was founded by Jeremy Erlenbusch, a Senior Computer and Network Support Technician with over a decade of professional experience supporting both enterprise environments and individual clients.
Jeremy completed two college degrees (graduating valedictorian in both) and earned a CompTIA A+ certification early in his career. His technical background includes:
- Enterprise Cisco network environments
- Active Directory, DNS, and server administration
- Cloud integration and system migration projects
- Cybersecurity best practices and incident response
- Hardware diagnostics and system engineering
This breadth of experience allows ErlenTek to understand both high-level infrastructure strategy and detailed component-level troubleshooting.
Custom Systems & Network Builds
We design and build high-performance systems and reliable network environments tailored to client needs. From gaming PCs and CAD workstations to business servers and secure office networks, every project is assembled using quality components and configured for long-term reliability.
All custom system builds are backed by a 3-year guarantee.
Local Commitment
ErlenTek is based near Auburn, Washington and proudly serves:
- Auburn
- Covington
- Enumclaw
- Maple Valley
- Greater South King County
While our roots in Washington are newly established, our experience in technology services spans many years across multiple environments. We are committed to growing alongside the local community and delivering dependable, long-term technology support.
What We Stand For
- Reliability – Systems should operate consistently and predictably.
- Security – Data protection and system integrity are non-negotiable.
- Clarity – Clients deserve straightforward explanations and transparent pricing.
- Long-Term Solutions – We prioritize durable fixes over temporary patches.
Contact Information
Location:
36807 198th Ave SE Unit B
Auburn, WA 98092
Phone: 253-778-3499
Email: support@erlentek.com
Business Hours:
Monday – Friday: 10:00 AM – 6:00 PM
Saturday – Sunday: Closed (text or email for availability when possible)
Our Promise
Every project is handled with professionalism, transparency, and a focus on measurable results. When your systems operate properly, your home and business function more efficiently - and that is the standard we work toward on every service call.
Ready to get started? Submit a support ticket and we’ll respond promptly with next steps.