About ErlenTek
ErlenTek provides computer repair, IT services, network services, malware cleanup, data recovery, and business technology support designed to make technology simpler, more reliable, and more secure. Based in Auburn, Washington, we serve homeowners, remote workers, and small businesses throughout South King County with practical, transparent solutions that prioritize long-term stability over temporary fixes.
Our Approach:
Technology should work for you, not create stress. Whether diagnosing a slow computer, cleaning up malware, recovering important files, improving WiFi performance, or supporting business systems, our focus is on accurate diagnostics, clear communication, and dependable results.
We support:
- Computer repair, diagnostics, and upgrades
- Network and WiFi setup
- Data recovery services
- Malware and virus cleanup
- Business IT support
- Custom-built systems
Leadership & Experience
ErlenTek was founded by Jeremy Erlenbusch, a Systems Engineer with over a decade of professional experience supporting both business environments and individual clients.
Jeremy completed two college degrees, graduating valedictorian in both, and earned a CompTIA A+ certification early in his career. His technical background includes:
- Enterprise and multi-site Cisco network environments
- Active Directory, DNS, and server administration
- System migration and cloud integration projects
- Cybersecurity best practices and incident response
- Advanced hardware diagnostics, repair, and system engineering
This breadth of experience allows ErlenTek to understand both high-level infrastructure needs and detailed component-level troubleshooting.
Custom Systems & Network Builds
We design and build high-performance systems and reliable network environments tailored to client needs. From gaming PCs and CAD workstations to business systems and secure office networks, every project is assembled using quality components and configured for long-term reliability.
All custom system builds are backed by a 3-year guarantee.
Local Commitment
ErlenTek is based in Auburn, Washington and proudly serves customers throughout South King County, including:
As a local and family-owned business, ErlenTek is focused on dependable service, honest recommendations, and long-term customer relationships built on trust.
What We Stand For:
- Excellence: We take pride in doing the job right, with professional workmanship, clear standards, and no shortcuts.
- Reliability: Customers trust us because we show up, follow through, and stand behind all work we perform.
- Listening: We begin by understanding the real problem, not by rushing to assumptions or pushing unnecessary services.
- Explaining: We make technology understandable, so customers know what went wrong, what we recommend, and why it matters.
- Neighborly Service: We serve our local community with the care, honesty, and the accountability people expect from businesses close to home.
- Technical Precision: We diagnose carefully, repair intelligently, and bring serious technical skill to every computer, network, and electronics issue.
- Ethical Advice: We recommend what makes sense for the customer, even when the best answer is the simplest or least expensive one.
- Knowledge: We combine real-world experience, continuous learning, and practical judgment to solve problems others may overlook.
Contact Information:
Location:
36807 198th Ave SE Unit B
Auburn, WA 98092
Phone: 253-778-3499
Email: support@erlentek.com
Business Hours:
Monday - Friday: 10:00 AM - 6:00 PM
Saturday - Sunday: Closed (text or email for availability when possible)
Our Promise:
Every project is handled with professionalism, transparency, and a focus on practical and reliable results. When our technology works the way it should, our homes and businesses run smoother.
Ready to get started? Submit a support ticket and we’ll respond promptly with next steps.
