Computer Repair in Auburn Washington
ErlenTek provides professional computer repair and IT support for homes and small businesses throughout Auburn. Whether you’re dealing with slow performance, hardware problems, security concerns, or network issues, we focus on clear diagnostics and practical solutions so your technology works reliably.
Services Available in Auburn:
- Computer repair and diagnostics
- Malware and scam cleanup
- Network and WiFi troubleshooting
- Data recovery services
- Business IT support
- Remote support
Common Issues We See:
- Slow or freezing computers
- Popups or suspicious alerts
- Internet connectivity problems
- Hardware failures
- System crashes
What to Expect:
- Initial diagnostics
- Explanation of findings
- Repair or remediation
- Testing and verification
ErlenTek Services:
ErlenTek Service Locations:
Locally and Family Owned & Operated.
Frequently Asked Questions
-
How do I know if my computer needs professional repair?
If your computer is running unusually slow, freezing, crashing, displaying error messages, or behaving unpredictably, a proper diagnostic can identify the root cause.
Many issues that appear minor can indicate hardware problems, software conflicts, or security concerns that worsen over time if not addressed.
-
Do you offer on-site service, remote support, or should I bring the equipment to your office?
All three options are available depending on the issue.
Many software and configuration problems can be resolved remotely, while hardware issues or connectivity troubleshooting may require on-site or in-store service.
We determine the best approach after initial assessment.
-
Can you help if my computer was involved in a scam or shows security warnings?
Yes.
Many customers contact us after experiencing suspicious popups, fake alerts, or unwanted software installations.
We can assess the system, remove unwanted programs, and help secure the system moving forward.
-
Do you work with both home users and businesses?
Yes.
Services are provided for residential customers as well as business environments, including workstations, networks, and general IT support needs.
-
What types of problems do you most commonly fix?
Common issues include slow performance, startup problems, connectivity issues, software conflicts, hardware failures, and security concerns.
Diagnostics are performed to determine the exact cause before recommending solutions.
-
Is it worth repairing an older computer?
In many cases, performance issues can be resolved with maintenance or upgrades.
If repair is not practical, you’ll receive honest guidance so you can make an informed decision.
-
What should I do before requesting service?
If possible, note any error messages, recent changes, or unusual behavior.
This information helps speed up diagnostics.
If the system is unstable or showing security warnings, avoid installing additional software until it has been evaluated.
-
Do you provide recommendations to prevent future issues?
Yes.
After resolving a problem, you’ll receive practical recommendations to improve reliability and reduce the likelihood of recurring issues.
-
How do I request support?
You can call us directly @ 253-778-3499, or submit a support request through the website (link below).
If using the form that is linked below, please provide a brief description of the issue so we can respond efficiently.
